Social Responsibility

Personnel Related Data

Human Rights Enlightenment and Corporate Ethics Training

Target: Japan and overseas managers

  FY2010 FY2011
Training theme ISO26000 Creation of human rights
Number of times held 1 1
Time (/one occasion) 1 hour 1 hour
Participants 327 persons 320 persons

Domestic Employee Training

Target: Domestic Group employees in Japan

  FY2010 FY2011
Training theme Power harassment and communication Harassment
Number of times held 2 2
Time (/one occasion) 30 minutes 15 minutes
Participants 22,700 persons 22,000 persons

※Number of participants refers to the number who participate per training (including e-Learning and learning through text materials)

Number of Shiseido Group Employees

  April 1, 2011 (Ratio) April 1, 2012 (Ratio)
Total Male Female Total Male Female
  Total 45,780
(100%)
47,590
(100%)
    Employees 32,585
(71.2%)
33,501
(70.4%)
  Fixed-term contact employee 13,195
(28.8%)
14,089
(29.6%)
  Shiseido Group (Japan) 25,636
(56.0%)
4,404
(17.2%)
21,232
(82.8%)
25,752
(54.1%)
4,401
(17.1%)
21,351
(82.9%)
    Employees 15,867
(34.7%)
3,728
(23.5%)
12,139
(82.8%)
15,854
(33.3%)
3,648
(23.0%)
12,206
(77.0%)
  Fixed-term contact employee 9,769
(21.3%)
676
(6.9%)
9,093
(93.1%)
9,898
(20.8%)
753
(7.6%)
9,145
(92.4%)
  Overseas 20,144
(44.0%)
21,838
(45.9%)
    Employees 16,718
(36.5%)
17,647
(37.1%)
  Fixed-term contact employee 3,426
(7.5%)
4,191
(8.8%)

Number of Employees by Region

  April 1, 2011 (Ratio) April 1, 2012 (Ratio)
Total Male Female Total Male Female
Total 45,780
(100%)
47,590
(100%)
  Japan 25,636
(56.0%)
4,404
(17.2%)
21,232
(82.8%)
25,752
(54.1%)
4,401
(17.1%)
21,351
(82.9%)
  Overseas 20,144
(44.0%)
21,838
(45.9%)
    Europe 2,883
(6.3%)
3,037
(6.4%)
    America 4,946
(10.8%)
5,619
(11.8%)
    Asia・Oceania 12,315
(26.9%)
13,182
(27.7%)
      China 9,486
(20.7%)
10,077
(21.2%)
Employees 32,585
(71.2%)
33,501
(70.4%)
  Japan 15,867
(48.7%)
3,728
(23.5%)
12,139
(76.5%)
15,864
(47.3%)
3,648
(23.0%)
12,206
(77.0%)
  Overseas 16,718
(51.3%)
11,355
(34.9%)
17,647
(52.7%)
    Europe 2,331
(7.2%)
2,403
(7.2%)
    America 3,032
(9.3%)
3,262
(9.7%)
    Asia・Oceania 11,268
(34.6%)
11,982
(35.8%)
      China 8,925
(27.4%)
9,299
(27.8%)
Fixed-term contact employee 13,195
(28.8%)
14,089
(29.6%)
  Japan 9,769
(74.0%)
676
(6.9%)
9,093
(93.1%)
9,898
(70.3%)
753
(7.6%)
9,145
(92.4%)
  Overseas 3,426
(26.0%)
960
(7.3%)
4,191
(29.7%)
    Europe 552
(4.9%)
634
(4.5%)
    America 1,914
(14.5%)
2,357
(16.7%)
    Asia・Oceania 940
(7.1%)
1,200
(8.5%)
      China 561
(4.6%)
778
(5.5%)

Ratio of Non-Japanese Directors in Overseas Affiliated Companies

  April 1, 2011 April 1, 2012
Overseas Group 52.6% 49.2%

Non-Japanese directors at the head office who concurrently hold posts at overseas subsidiaries are counted as local directors overseas.

Directors who are hold positions as directors in multiple companies will also be included.

Ratio of Male and Female Leaders

  April 1, 2011 April 1, 2012
Total Male Female Total Male Female
Total leaders 2,596 1,506 1,090 2,637 1,479 1,158
  Japan 1,098 854 244 1,088 839 249
Overseas 1,498 652 846 1,549 640 909
  Europe 273 136 137 298 138 160
America 647 204 443 643 190 453
Asia 561 304 257 608 312 296
  China 374 207 167 401 210 191
Ratio of leaders 100% 58.0% 42.0% 100% 56.1% 43.9%
  Japan 42.3% 77.8% 22.2% 41.3% 77.1% 22.9%
Overseas 57.7% 43.5% 56.5% 58.7% 41.3% 58.7%
  Europe 10.5% 49.8% 50.2% 11.3% 46.3% 53.7%
America 24.9% 31.5% 68.5% 24.4% 29.5% 70.5%
Asia 21.6% 54.2% 45.8% 23.1% 51.3% 48.7%
  China 14.4% 55.3% 44.7% 15.2% 52.4% 47.6%

※Numbers of leaders in Japan and overseas as of April 1, 2011 and December 31, 2010, respectively.

※Overseas leaders refer to personnel in managerial positions (manager or higher).

Ratio of Physically -challenged employees

  FY2010 FY2011
Shiseido Company Limited 3.02% 2.81%
Shiseido Group in Japan 1.83% 1.90%

※Data as of June 30 of respective years.

Number of employees who used system of rehired after retirement

  April 1, 2011 April 1, 2012
Shiseido Group employee in Japan 136 181

Number of employees who used childcare leave and child-rearing work hour systems and number of Kangaroo Staff

  FY2010 (Ratio) FY2011 (Ratio)
Childcare leave
(Including short-term childcare leave)
1,218(4.72%) 1,321(5.15%)
  Male 17(0.07%) 15(0.06%)
Female 1,201(4.65%) 1,306(5.09%)
Child-rearing work hours 1,415(5.48%) 1,681(6.56%)
  Male 3(0.01%) 5(0.02%)
Female 1,412(5.47%) 1,676(6.54%)
Beauty Consultants taking time off for childcare 924 1,025
  Male 0 0
Female 924 1,025
Kangaroo Staff 1,417 1,534

※Shiseido Group in Japan

※Acquisition rate of childcare leave (work hours)=Number of persons taking childcare leave (work hours)/Number of domestic employees at the beginning of term x 100

※All employees (included fixed-term contact employee)

Number of employees who used nursing care leave and nursing care work hour systems

  FY2010 (Ratio) FY2011 (Ratio)
Nursing care leave 33 (0.13%) 24(0.09%)
  Male 4(0.02%) 1(0.00%)
Female 29(0.11%) 23(0.09%)
Nursing care work hours 21(0.08%) 18(0.07%)
  Male 0(0%) 0(0%)
Female 21(0.08%) 18(0.07%)

※Shiseido Group in Japan

※All employees (included fixed-term contact employee)

※Acquisition rate of nursing care leave (work hours)=Number of persons taking nursing care leave (work hours)/Number of domestic employees at the beginning of term x 100

Working hours / Rate of taking paid holidays

  Target FY2010 FY2010
Total annual hours worked /person Below previous year
  Shiseido Company Limited 1,897.4 1,876.6
Group employee in Japan 1,812.8 1,813.5
Annual designated hours worked (Japan) 1,844.5 1,852.25
Average designated overtime hours worked /person  
  Shiseido Company Limited Below previous year 215.9 188.3
Group employee in Japan 83.15 87.6
Acquisition rate of paid leave/year 60% or over
  Shiseido Company Limited 70.4% 71.1%
Group employee in Japan 49.0% 49.7%

※Personnel in sales positions are adopting flexible working hour system

Entrance pay

Newly employed in April in 2012 : in case a worker's service area is located in Tokyo Metropolitan and 23 districts.

Category allowance
A person with doctoral course monthly salary 247,580yen
A person with master's degree monthly salary 219,770yen
A college(university) graduate monthly salary 205,710yen
A graduate from a technical college monthly salary 186,300yen

※In any case, a service area allowance, 9000yen (amount of an allowance is different by one's service area) is included.

Number of employees who used short working hour system

  FY2010 (Ratio) FY2011 (Ratio)
Japan 1,436(5.50%) 1,705(6.65%)
  Male 3(0.01%) 5(0.02%)
Female 1,433(5.55%) 1,700(6.63%)

※Personnel using short working hours refers to those who are acquiring childcare work hours and nursing care work hours.

※All employees (included fixed-term contact employee)

※Acquisition rate of short working hours=Number of persons taking short working hours/Number of domestic employees at the beginning of term x 100

Number of Qualified Personnel for Ecole Shiseido

  FY2010 (Ratio) FY2011 (Ratio)
Japan 13,569(52.9%) 13,674(53.1%)

※Scope comprised of personnel in managerial, general, BC positions (excluding directors)

Number of Work-related Accidents

  FY2010 FY2011
Japan (Company)   13 14
  Service is provided in in-house factories・companies under business consignment 7 1
Overseas (Company)   149 173

※Number of work-related accidents that accompanied suspension of operations.

※Number of work-related accidents at business partners consigned by domestic factories is the number of accidents reported at business partners on consignment.

Business accident severity rate

  FY2010 FY2011
Number of work-related accidents 13 14
Accident severity rate 0.005 0.014

※Number of work-related accidents in Shiseido Group in Japan

※Accident severity rate = Number of days lost due to work-related accidents/Total hours worked x 1,000

Job Turnover Rate

  FY2010 FY2011
Shiseido Group in Japan   1.7% 2.1%
  Reason of marriage, maternity, child care 0.08%
Shiseido Sales CO., Ltd.   2.0% 2.0%
  Reason of marriage, maternity, child care 0.22%

※Target of domestic Group personnel in Japan: Managers and general personnel

※Target of Shiseido Sales Co., Ltd.: Beauty Consultants only (excluding fixed-term contact employees)

The reinstatement rate and the stability rate of the work office after one's maternity leave and childcare leave

    2010 2011
The reinstatement rate Shiseido Group companies in Japan 97.8%
Shiseido Sales Co., Ltd. 93.4%
The stability rate of the work office Shiseido Group Companies in Japan 100%
Shiseido Sales Co., Ltd. 96.9%

※Target persons in Shiseido Group Companies in Japan : managerial personnel・major career path, target persons in Shiseido Sales Co., Ltd.: beauty consultant (excluding contract workers signed under certain periods of time)

※The rate of reinstatement= the number of reinstated employees from their child care leave in current year÷the number of employees expected to be reinstated from their child care leave in current year ×100

※The stability rate of the work office=the number of employees enrolled as of the end of March in current year out of the reinstated employees from their child care leave in previous year/the number of the reinstated employees from their child care leave in previous year ×100

Lost time incident (LTI) rate and lost time injury rate (LTIER) rate

  FY2010 FY2011
LTI 0.067 0.071
LTIER 8.48 22.16

※Lost time incident rate and l lost time injury rate for Shiseido Group in Japan

※ Lost time incident (LTI) rate = Number of lost time incidents /Total hours worked x 200,000

※LTIER rate = Lost time injury rate /Total hours worked x 200,000

Number of Labor Union Members and Composition

    April 1, 2011 April 1, 2012
Shiseido Company Limited Labor union members 2,602 2,613
Composition (*1) 46.1% 44.5%
Employees who will be covered by labor law 100% 100%
Shiseido Group in Japan Labor union members 11,878人 11,924
Composition (*1) 46.3% 46.3%
Employees who will be covered by labor law 100% 100%

※Data as of April 1 of respective years.

※Composition = Number of labor union members /Number of employees (including personnel in managerial positions and fixed-term contact employees) x 100

Average service years of employees

  April 1, 2011 April 1, 2012
Overall domestic Group 14.8 15.3
  Male 17.9 18.1
Female 13.8 14.1

※All employees (included fixed-term contact employee)

Number of Employees per industrial physician and/or industrial healthcare staff

  April 1, 2011 April 1, 2012
Shiseido Company Limited 217 195.9
Domestic Group 222.9 218.3

※Definition: One industrial physician per business location to which the physician is appointed. (In cases where a business location is under contract with several full-time industrial physicians and part-time industrial physicians, physicians will all be included in the figure.)

Subsidiaries with Labor Unions

  April 1, 2011 April 1, 2012
Japan 20.0% 18.2%
Overseas 30.8% 33.3%
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